Hyatt Ziva Riviera Cancun All-Inclusive (Adults Only), Puerto Morelos
About the Resort
Hyatt Ziva Riviera Cancun All-Inclusive is an AAA Four Diamond resort boasting a stunning contemporary design nestled between the pristine Bahia Petempich beach and the turquoise Caribbean Sea. This adults-only, all-suite resort features a mix of modern and traditional architecture, enhanced by accents such as illuminated mannequin-like statues. Located in the famed Riviera Maya, it provides an idyllic setting for relaxation paired with a wide variety of services and amenities.
Location
Hyatt Ziva Riviera Cancun is located just 30 km from Cancun, offering
Rooms
This luxurious resort offers 433 spacious
Eat & Drink
Dining at the resort encompasses 8
Leisure & Business
The resort boasts an array of recreational activities, including
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Price and Room Availability Calendar
Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Snorkelling
- Table tennis
- Yoga class
- Aerobics
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Treatment room
- Beauty treatment
- Body wraps
- Back massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Curtains
Location
Reviews and Ratings
Overall, my stay at Secrets Silversands was delightful, with many enjoyable aspects. The rooms were clean and spacious, providing a comfortable setting. The staff were friendly and attentive throughout my trip. However, there were some points of concern such as the inconsistent service in restocking mini bars and some minor issues with amenities. Even with these quirks, I found the experience to be worth the investment.
I recently visited Secrets Silversands for a short trip and had a mix of great experiences and some frustrations. The check-in process was a breeze, taking about an hour from the airport to breakfast. The service from the entertainment team was top-notch, and the pool staff worked hard to keep drinks flowing. However, I found the food quality lacking, particularly the meat, and had several issues with the dining experience. The beach and pool areas offered good environments but had some drawbacks like limited shade and broken loungers.
We had a wonderful time at the hotel! The staff was exceptional, making our stay memorable with their energy and attentiveness. The accommodations were decent but could use some updates, especially since we encountered a few maintenance issues. The dining options were diverse and delicious, but we faced some minor service hiccups with drink refills. Overall, it was a fantastic experience, and we can't wait to return.
